Cookie Policy
Effective Date: July 13, 2026
This Cookie Policy explains how Vaels International School ("we," "us," or "our") uses cookies and similar tracking technologies on our website vaelsinternationalschool.com (the "Website"). This policy provides information about what cookies are, how we use them, your choices regarding cookies, and how to manage your cookie preferences.
Contact Information
If you have questions about our use of cookies, contact us at:
Email: privacy@vaelsinternationalschool.com
Phone: +91-9790957620 (Pre-School) / 96000 39910 (High School)
1. What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide a better user experience.
Cookies allow websites to:
- Remember your preferences and settings
- Understand how you use the website
- Improve website functionality and performance
- Provide personalized content and features
- Analyze traffic and user behavior
Cookies may be set by the website you are visiting ("first-party cookies") or by third-party services used by the website ("third-party cookies").
2. Types of Cookies We Use
We use different types of cookies for various purposes:
2.1 Essential Cookies
These cookies are strictly necessary for the Website to function properly. They enable core functionality such as:
- Security: Protecting against cross-site request forgery (CSRF) and other security threats
- Session Management: Maintaining your session state when you submit forms or navigate pages
- Authentication: Verifying your identity when you log in to protected areas (e.g., parent portal or admin CMS)
- Load Balancing: Distributing network traffic efficiently across our servers
Duration: Session cookies (deleted when you close your browser) or short-term persistent cookies (up to 24 hours)
Can be disabled? No. The Website will not function properly without these cookies.
2.2 Authentication Cookies (Supabase)
We use Supabase for authentication and database services. Supabase sets cookies to manage user authentication sessions, including:
- sb-access-token: Stores your access token for authenticated sessions
- sb-refresh-token: Allows automatic renewal of expired access tokens
- sb-auth-token: Manages authentication state across browser tabs
Purpose: These cookies enable secure login functionality for parent portal access and admin CMS access.
Duration: Access tokens typically expire after 1 hour; refresh tokens may persist for up to 7 days.
Third-party: Supabase (see Supabase Privacy Policy)
2.3 Functional Cookies
These cookies enable enhanced functionality and personalization, such as:
- Remembering your language preference
- Remembering your campus preference (Pre-School vs. High School)
- Storing your form input progress to prevent data loss
- Remembering whether you've dismissed certain notifications or messages
Duration: Typically 30 days to 1 year
Can be disabled? Yes, but some features may not work as expected.
2.4 Analytics Cookies
We may use analytics cookies to understand how visitors interact with our Website. These cookies collect anonymous information about:
- Number of visitors and how they arrive at the Website
- Pages visited and time spent on each page
- Devices and browsers used to access the Website
- Navigation patterns and user journeys
- Errors or issues encountered
This information helps us improve the Website, identify popular content, and optimize the user experience.
Duration: Typically 24 months
Can be disabled? Yes, through browser settings or opt-out mechanisms.
2.5 Marketing and Advertising Cookies (if applicable)
Currently, we do not use marketing or advertising cookies for targeted advertising. If we introduce such cookies in the future, we will update this policy and request your consent where required by law.
3. Third-Party Cookies
We use trusted third-party services that may set their own cookies on your device:
Supabase (Authentication & Database)
Purpose: Authentication, session management, and database operations
Cookies: sb-access-token, sb-refresh-token, sb-auth-token
Privacy Policy: supabase.com/privacy
We do not control third-party cookies. For more information about how these third parties use cookies, please refer to their respective privacy policies.
4. How Long Do Cookies Stay on Your Device?
The duration for which cookies remain on your device depends on their type:
4.1 Session Cookies
Session cookies are temporary and are deleted automatically when you close your browser. They are used to maintain your session state while you navigate the Website.
4.2 Persistent Cookies
Persistent cookies remain on your device for a set period (specified in the cookie) or until you manually delete them. The duration varies by cookie type:
- Essential cookies: Up to 24 hours
- Authentication cookies: Up to 7 days
- Functional cookies: 30 days to 1 year
- Analytics cookies: Up to 24 months
5. How to Manage and Control Cookies
You have several options to manage or disable cookies:
5.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- View what cookies have been set and delete them individually
- Block third-party cookies
- Block all cookies from specific websites
- Block all cookies from all websites
- Delete all cookies when you close your browser
How to manage cookies in popular browsers:
- Google Chrome: support.google.com/chrome/answer/95647
- Mozilla Firefox: support.mozilla.org (cookies)
- Safari: support.apple.com/guide/safari
- Microsoft Edge: support.microsoft.com (Edge cookies)
5.2 Mobile Device Settings
If you access our Website through a mobile device, you can manage cookies through your device settings or mobile browser settings.
5.3 Opt-Out Tools
For analytics and advertising cookies, you may be able to opt out using industry opt-out tools:
- Network Advertising Initiative: optout.networkadvertising.org
- Digital Advertising Alliance: optout.aboutads.info
6. Impact of Disabling Cookies
Please note that disabling cookies may affect the functionality and features of our Website:
- Essential Cookies: The Website may not function properly, and certain features (like form submission or login) may not work
- Functional Cookies: You may need to re-enter preferences on each visit
- Analytics Cookies: We will not be able to measure and improve Website performance effectively
You can still browse most public pages of the Website with cookies disabled, but some interactive features may be unavailable.
7. Do Not Track (DNT) Signals
Some web browsers offer a "Do Not Track" (DNT) signal that sends a signal to websites requesting that they not track your online activity. Currently, there is no industry standard for how DNT signals should be interpreted or honored.
At this time, our Website does not respond to DNT signals. If a standard for responding to DNT signals is established, we will reassess our approach and update this policy accordingly.
8. Other Tracking Technologies
In addition to cookies, we may use other tracking technologies:
- Web Beacons (Pixel Tags): Small graphic images embedded in web pages or emails to track page views or email opens
- Local Storage: Browser storage (like localStorage or sessionStorage) for storing data locally on your device
- Server Logs: Log files that automatically record information about your visit (IP address, browser type, pages visited)
These technologies serve similar purposes to cookies and are subject to the same management options.
9. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our practices. When we make material changes, we will:
- Update the "Effective Date" at the top of this policy
- Post a notice on our Website
- Notify you via email if we have your contact information
We encourage you to review this Cookie Policy periodically.
10. Contact Us
If you have questions or concerns about our use of cookies, please contact us:
Email: privacy@vaelsinternationalschool.com
Phone: +91-9790957620 (Pre-School) / 96000 39910 (High School)
Mail: Privacy Officer, Vaels International School, 480, Third Main Road (South), Sri Kapaleeswarar Nagar, Neelankarai, Chennai, 600115
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